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Sample Customer Service Resumes

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Sample Customer Service Resume

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John Smith
123 Main Avenue
New York, NY 12321
(123) 456-7890
john@home.com

Objective
Seeking a position as banker at Fifth Thirds Bank in Flushing, MI

Education
The University of Michigan-Flint
Bachelor of Arts, May 2003
Major: Economics
Minor: Psychology
Overall GPA: 3.75

Computer Skills
Hardware: IBM, Apple, and Commodore
Systems: DOS, MTS, Novell Network (LAN Systems),
Software: Lotus 123, dBaseIII+, Data Analyst, Office 2000, Word Perfect, AutoCAD, Excel
Programming Languages: Basic, Fortran

Course Work
Public Expenditure Analysis, Public Finance, Statistics, Financial and Managerial Accounting, International Finance, Money and Banking Financial Principles.

Employment Experience
SOFTWARE APPLICATIONS ASSISTANT
University of Michigan-Flint, 08/98-Present
Troubleshooted for software applications, installed software, trained the career Services Department in Network Operations and developed spreadsheets for accounting/budgeting purposes. Developed analytical and problem solving abilities.

BUSINESS AND ECONOMICS TUTOR
University of Michigan-Flint, 04/93-Present
Tutored business students in financial accounting, managerial accounting, statistics, and financial principles. Tutored economics students in all economics course work.

OWNER AND INSTRUCTOR
Tom’s Martial Arts Academy, 07/92-07/97
Maintained daily and monthly accounts, budgeted working capital, scheduled classes, taught Arnis and Tae Kwon Do classes. Developed excellent customer relations skills.

ASSISTANT MANAGER
Play Park, Inc., Grand Blanc, MI, 08/90-08/92
Supervised 17-20 employees for the arcade, restaurant, and outside activities. Handled customer relations.

Activities/Honors
University of Michigan Scholar 2001-2003; Omnicron Epsilon (International Honor Society in Economics); Economics Club Vice President; International Certification as an Arnis and Tae Kwon Do Instructor.

References
Available upon request

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