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Sample Help Desk Resumes

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Sample Customer Service Resume

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 Jane Smith

Address:
123 Main Street
New York, NY 12321
322.123.2468
jane@nyu.edu
  
OBJECTIVE
    Entry-level management position, particular interest in human resources
EDUCATION
    Eastern Kentucky University, Richmond, KY
    Bachelor of Business Administration Option: Human Resource Management
    GPA: 3.2 Overall GPA: 3.0 Anticipated Graduation: May 2004
    Earned 80% of college expenses
ACADEMIC PROJECTS
    - Designed new plant layout for Lectrodryer, a global manufacturing firm
    - Developed and designed all aspects of a compensation system
    - Developed and designed all aspects of a selection system for recruitment
    - Researched and developed an international business plan to start a joint venture for a manufacturing facility
    - Interviewed several executives and made numerous presentations
CAREER RELATED EXPERIENCE
    Career Services Office, Eastern Kentucky University, Richmond, KY
    Paraprofessional ~ August 2003 - May 2004
    - Conducted mock interviews and advised candidates on effective interviewing techniques
    - Critiqued student resumes and cover lettersto potential employers
    - Assisted students with job search resources KFC Worldwide Headquarters, Louisville, KY

    Administrative Assistant ~ Summer 2003
    - Data Entry - helped to change program from Fastar to Frogen
    - Receptionist - performed general secretarial duties
    - Controller - coordinated schedules and programs
    - Human Resource Assistant - created MS Access database on benefits, prepared organizational charts on MS Excel
OTHER EXPERIENCE
    Eastern Kentucky University, Richmond, Kentucky
    Resident Assistant ~ Fall 2000 – Present
    - Responsible for the well-being and supervision of over 50 students.
    - Facilitated the overall development of individuals and community atmosphere through programming and counseling.
    - Performed administration duties, including reports and record keeping.
    - Identified safety concerns and reported them to the hall supervision staff.
    - Performed other duties as directed by the Hall Supervisor and the Dean of Student Life.
LEADERSHIP ACTIVITIES
    Society for Human Resource Management, EKU Student Chapter ~Vice President, 2003 – 2004.
    Kappa Delta Tau, Service Sorority ~ President, Vice-President, Activities Chair,2001 – 2003.

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